A telefonos ügyfélszolgálatnak – főszabály szerint – 5 percen belül ügyintézőt kell kapcsolnia. Írásos panasz esetén 30 napon belül kell érdemben válaszolni (Részletek itt: A szolgáltatóhoz intézett panaszok )
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Információ
A szolgáltató magatartása miatt olyan jelentős súlyú érdeksérelem érte vagy érheti Önt, amely számos fogyasztót is érinthet.
Tovább a részletekhezTöbbször, vagy több helyen megjelenő médiatartalom esetén, amely Önön kívül akár számos fogyasztót is érinthet.
Tovább a részletekhezFontos! Üzenetére nem tudunk válaszolni!