A fogyasztóvédelmi hatósághoz fordulhat többek között akkor, ha készülékének garanciális javításával, a szolgáltató panaszkezelési gyakorlatával, a szolgáltató telefonos ügyfélszolgálatának elérhetőségével, illetve tájékoztatásaival (pl. megtévesztésével) kapcsolatban merült fel panasza.
A panaszt a lakhely szerinti járási hivatalhoz kell benyújtani.
Erről bővebben itt olvashat: A fogyasztóvédelmi hatóság.
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Információ
A szolgáltató magatartása miatt olyan jelentős súlyú érdeksérelem érte vagy érheti Önt, amely számos fogyasztót is érinthet.
Tovább a részletekhezTöbbször, vagy több helyen megjelenő médiatartalom esetén, amely Önön kívül akár számos fogyasztót is érinthet.
Tovább a részletekhezFontos! Üzenetére nem tudunk válaszolni!