The report gives a general insight into the operation and procedures of the hotline and also a detailed description of its activities in 2023. In this context, it provides an in-depth analysis and summary of the evolution of the number of reports in the different reporting categories, the trends observed over the past years and the online phenomena that Internet Hotline analysts have encountered most frequently while handling the reports. The publication describes the experiences of the Internet Hotline's educational, outreach and awareness-raising activities for children, parents, teachers and child protection professionals, and also presents the service's awareness-raising activities in 2023.