National Media and Infocommunications Authority

The Act also requires data reconciliation upon the conclusion of a new subscriber agreement, which must be annually repeated for existing agreements. Furthermore, service providers must review existing agreements and identify their existing subscribers by 30 June 2017 or their agreements will be terminated.

Today, in the age of 5G, mobile telephony cannot be separated from the internet, and you can even watch TV and listen to the radio using your smart devices.

If you have a phone (or internet or TV) subscription, you must be familiar with the term General Terms and Conditions (GTC). The GTC is a part of the subscriber agreement and is governing to all contracts.

We tend to travel abroad more frequently nowadays and do not like giving up the comfort of using our mobile phone or browsing the internet while on the road. Luckily, mobile telephony abroad, especially in EU member states, has become an accessible and natural convenience for an increasing number of people.

The National Media and Infocommunications Authority will continue to actively monitor and supervise compliance with the roaming rules.

Children are virtually inseparable from their smartphones; therefore, it is imperative for us to ensure that they cannot access harmful content. For more information on filter software, please visit the Technology tab of our Internet subsite.

The average monthly cost indicator (AMCI) supports the comparability of market prices of mobile and landline service providers by showing the key parameters of tariff packages condensed into a single number; in other words, it shows how much the service package costs to an average consumer on a monthly basis.

What are received premium rate text messages? How can the service be utilized? How can high invoices be avoided? How can invoice complaints be validated?