Data erasure
General information
To protect our personal data, the National Media and Infocommunications Authority (NMHH) offers consumers a free data erasure service in its non-regulatory powers. The data erasure application allows you to securely and permanently erase data stored on a wide range of durable media devices, such as mobile phones and laptops.
The NMHH performs the tasks related to the data erasure application pursuant to Government Decree No. 726/2020. (XII. 31.) on the determination of procedural rules related to the provision of an application enabling data to be made permanently inaccessible.
From 15 December 2022, traders will have to claim data erasure codes from the National Tax and Customs Administration (NAV) electronically by filling in a form. Traders shall provide the labels or data erasure codes to consumers purchasing a durable medium free of charge. Data erasure codes are provided to consumers by being recorded on the invoice or receipt, or by other means (in particular on paper). One label or data erasure code allows you to erase data from a single durable medium once.
If the consumer did not receive a data erasure code from the trader when purchasing a durable medium, they can claim one from the NMHH from 1 January 2023 by sending the original or a copy of the purchase receipt. More information: Claim a data erasure code (consumer)
The consumer can activate the data erasure application with the data erasure code, within two weeks of receipt, following the data provision to NAV by the trader pursuant to Section 9(3) of the Decree.
In order to provide information on the use of the application, the Authority has created the finalerasure.hu website. The following is available on the website from the day the service starts:- clear, user-friendly, accessible user guide and terms of use for using the application,
- a detailed list of devices that can be erased with the data erasure application,
- information on the contact details for customer services related to the use of the service,
- use of the data eraser application.
Information for traders
From 15 December 2022, traders will have to claim data erasure codes from NAV electronically by filling in a form.
The consumer protection authority monitors whether traders properly hand over labels or erasure codes to consumers, keep records in compliance with the provisions, and fulfil their obligations to inform consumers.