Regulating the electronic communication market plays a significant role in maintaining optimal conditions for business, fostering competition and establishing a balanced and predictable market environment for consumers and providers alike. As part of its regulatory endeavours, the NMHH analyses and identifies markets, performs market research, carries out permanent monitoring across designated areas, prepares flash reports, verifies the regulatory compliance of retail prices and of the wholesale pricing of Internet services, regulates call termination rates and launches proceedings for the investigation of accounting separation reports.

Throughout its market research and analysis, it acquires information that are indispensable to making sound decisions as an authority. Regulation of these markets has an impact on the services provided to users – the operation of retail markets – and thus ultimately improves the efficiency of market competition and serves consumers’ well-being.