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This is why the NMHH is monitoring the market for premium rate services
Since their proliferation, subscribers and the authority have been particularly vigilant to prevent high phone bills, as many abuses have occurred in the past.
Majority of complaints closed with fair solution by Media and Infocommunications Commissioner
Whether you are concerned about unfair behaviour by electronic communications service providers or about disturbing media content, the website of the Office of the Commissioner provides help and useful background information to protect your interests as consumers.
Telecommunications service providers handled the state of danger with creative fairness
The Office of the Commissioner for Media and Communications welcomes the fair and circumspect handling of complaints and special data bundles that telecommunications service providers introduced during the pandemic, while the National Media and Infocommunications Authority appreciatively acknowledged the additional voice minutes provided for prepaid clients over sixty-five years of age.
No financial damages will be incurred when answering suspicious foreign calls
However, the NMHH and service providers caution users from returning the calls, as extra costs can be incurred. Moreover, business-like offers can be received in the future as well.
Report on complaint proceedings by the Commissioner for Media and Communications H1 2017
The Commissioner for Media and Communications works towards promoting the justified interests of users of electronic communications services and media content services in the course of their usage of these services.