NMHH: Prepaid mobile phone users must reconcile their data with their service providers this year as well

Published: 9 April 2018

It is a statutory obligation for subscribers using a prepaid SIM card to reconcile their data this year as well with their operators. If they disregard the relevant text messages sent out by service providers this year, and thus fail to reconcile their data, their subscription linked to the given SIM card might be cancelled. The deadline for this year’s data reconciliation differs for every card holder, as it depends on when the subscription contract was signed. The data reconciliation must be performed until the anniversary of the contract date.

Pursuant to the Act on Telecommunications, prepaid mobile subscribers were obliged to reconcile their data with their service providers until 30 June 2017 and they must repeat it annually. For subscribers who signed their contract with their operator in early 2017, data reconciliation might be due, as from 2018 onwards, data administration needs to be carried out annually, until the anniversary of the contract date. However, this comes at a different date for everybody depending on the date they entered into the contract, meaning that, from this year on, data reconciliation will take place continuously. Based on last year’s figures, data for an estimated 3.5 million SIM cards are expected to be reconciled.

The National Media and Infocommunications Authority (NMHH) invites prepaid SIM card owners to perform this year’s data reconciliation, as required by the law, after they are notified by their service providers in a text message, in spite of the fact that a full year might not have passed since last year’s data administration. Operators will have to deactivate prepaid cards for which data is not reconciled. The three big operators also allow for online data reconciliation on their own websites. It is important that data reconciliation must be performed only after the text message notification is received from the service provider.

To ensure the success of the very first data reconciliation last year, the NMHH, in cooperation with service providers, launched a campaign in 2017 to raise awareness of data reconciliation among as many consumers as possible. The Authority and the three big operators have published and will publish the relevant information on their respective website collectively under the url /adategyeztetes.