What can be reported?

In the Content published without consent category, we expect to receive reports of cases where an image, video, audio recording or other personal data concerning a person or their child is published online without their permission or consent.

Examples

• Abuse of intimate images or videos of adults, sextortion
• Posting a picture or video of a child without a parent's permission
• Publishing a recording of someone on a website without their consent

What happens to the report?

1. First steps: In the first instance, we ask the person making the report to contact the service provider, the social media platform concerned first, if they have not already done so. We will provide the person making the report with all the information available, such as the contact details of the service provider and a link to the report form.
2. Contacting the service provider, the social media platform: If thereporting person does not succeed and the problem persists, we will contact the content and/or hosting service provider and the social media platform concerned on the basis of the information provided by the reporting person, in particular the details of the complaint, and request the investigation of the content in question and, if necessary, the removal. In cases involving minors or abuse of intimate images, the Internet Hotline (hereinafter referred to as “IH”) will act in the first instance, given the nature of the case.
3. Contacting the reporting person: In all cases where the report is not anonymous, i.e. the reporting person has provided their email contact details, we will inform the reporting person of the action taken. If necessary, we will ask for further information or clarification.

Before filing a report, please consider the following.

• Have you reported your problem directly to the service provider, the social media platform concerned, such as Facebook, Instagram or YouTube?
• Do you have a specific link (URL) to the offending content that would allow us to investigate your report?
• Do you have any other evidence, such as a screenshot?

In what situations are we unable to help?

• If the matter has already been reported to the police and there is an ongoing investigation, we can only proceed once the reporting person has notified the investigation authority, which confirms that the Internet Hotline can conduct the procedure as detailed above. This is necessary because the removal of the content may compromise the success of the investigation.
• We cannot act on copyright infringements.

Relevant legal standards

Act V of 2013 on the Civil Code

• Section 2:45 Right to integrity and reputation
• Section 2:48 Right to facial likeness and recorded voice

Act C of 2012 on the Criminal Code

• Section 219 Misuse of Personal Data
• Section 226 Defamation
• Section 226/A Production of Sound or Video Recording of a Defamatory Nature
• Section 226/B Publication of Sound or Video Recording of a Defamatory Nature
• Section 227 Slander
• Section 228 Desecration