Data reconciliation for pre-paid, SIM-card based subscription contracts
The Act also requires data reconciliation upon the conclusion of a new subscriber agreement, which must be annually repeated for existing agreements. Furthermore, service providers must review existing agreements and identify their existing subscribers by 30 June 2017 or their agreements will be terminated.
An introduction to terminology
Today, in the age of 5G, mobile telephony cannot be separated from the internet, and you can even watch TV and listen to the radio using your smart devices.
Contracting with a service provider
If you have a phone (or internet or TV) subscription, you must be familiar with the term General Terms and Conditions (GTC). The GTC is a part of the subscriber agreement and is governing to all contracts.
Smart mobile phone use from abroad! – roaming regulations
We tend to travel abroad more frequently nowadays and do not like giving up the comfort of using our mobile phone or browsing the internet while on the road. Luckily, mobile telephony abroad, especially in EU member states, has become an accessible and natural convenience for an increasing number of people.
Roaming charges will be abolished – what does that mean in practice?
The National Media and Infocommunications Authority will continue to actively monitor and supervise compliance with the roaming rules.
Free filter software
Children are virtually inseparable from their smartphones; therefore, it is imperative for us to ensure that they cannot access harmful content. For more information on filter software, please visit the Technology tab of our Internet subsite.
Compare typical packages to make an informed decision
The average monthly cost indicator (AMCI) supports the comparability of market prices of mobile and landline service providers by showing the key parameters of tariff packages condensed into a single number; in other words, it shows how much the service package costs to an average consumer on a monthly basis.
Phone statistics & facts
Mobile penetration (based on the number of active and marketed SIM cards) and annual market growth between 31 December 2006 and 31 December 2015
Market shares based on the number of landline phone connections between 31 December 2006 and 31 December 2015
Tantusz – helping you decide
The TANTUSZ comparison website helps you navigate the different landline and mobile tariff plans matching your consumer habits and presents the costs of mobile telephone use abroad (roaming) and the combined packages offered by operators.
Radio frequency interference
If you detect unusual interference while using your television, radio or other domestic appliance, or your amateur radio equipment, you can report these to the National Media and Infocommunications Authority.
We are exposed to many different forms of environmental radiation, some of which are natural while others are man-made. Of the various forms of electromagnetic radiation, NMHH measures radio frequency radiation.
Flash report on landline services – July 2018
The flash report issued by the NMHH is based on data provided voluntarily by the three incumbent service providers and the leading alternative service providers (typically the largest cable television companies).
NMHH: Prepaid mobile phone users must reconcile their data with their service providers this year as well
The deadline for this year’s data reconciliation differs for every card holder, as it depends on when the subscription contract was signed. The data reconciliation must be performed until the anniversary of the contract date.
From this year on, data reconciliation for SIM cards will be continuous and straightforward
Approximately 3.5 million prepaid SIM cards could be involved in this year’s data reconciliation.
No more concern about roaming surcharges causing bill shock from mid-June
As of 15 June, no surcharge will apply when making and receiving calls, sending SMS or using the internet on mobile phones across the European Union. As school summer vacation is about to start, operators may only impose EU roaming surcharges in addition to domestic charges in specific cases.