National Media and Infocommunications Authority

Hundreds of thousands of Vodafone prepaid subscribers can expect new data reconciliation if last year they were not verified by the mobile operator against statutory provisions when the operator used its own registered data instead of the fresh data provided by subscribers as the baseline.

The NMHH advises users not to fall for scams when unknown individuals try to persuade them into sending any string of numbers via SMS. They should ignore such requests or, if they have already suffered a loss, report it to the police.

The deadline for this year’s data reconciliation differs for every card holder, as it depends on when the subscription contract was signed. The data reconciliation must be performed until the anniversary of the contract date.

Approximately 3.5 million prepaid SIM cards could be involved in this year’s data reconciliation.

As of 24 October, mobile service providers must carry out the network unlocking of devices free of charge which were sold at a discounted price with fixed term contracts—i.e. loyalty periods—and which have expired subscriber agreements.

For those who missed the deadline, all three operators offer the option to recover their phone numbers and balances by concluding new contracts.