NMHH: Vodafone did not comply with statutory provisions in last year’s data reconciliation
Hundreds of thousands of Vodafone prepaid subscribers can expect new data reconciliation if last year they were not verified by the mobile operator against statutory provisions when the operator used its own registered data instead of the fresh data provided by subscribers as the baseline.
NMHH: SMS Top-Up Prone to Abuse
The NMHH advises users not to fall for scams when unknown individuals try to persuade them into sending any string of numbers via SMS. They should ignore such requests or, if they have already suffered a loss, report it to the police.
NMHH: Prepaid mobile phone users must reconcile their data with their service providers this year as well
The deadline for this year’s data reconciliation differs for every card holder, as it depends on when the subscription contract was signed. The data reconciliation must be performed until the anniversary of the contract date.
Average Monthly Cost Indicator (AMCI)
The National Media and Infocommunications Authority (NMHH) is now introducing the average monthly cost indicator (AMCI) to help customers find their way through the various landline and mobile tariffs and operators.
From this year on, data reconciliation for SIM cards will be continuous and straightforward
Approximately 3.5 million prepaid SIM cards could be involved in this year’s data reconciliation.
What is the point of two-factor authentication?
Two-factor authentication is much more secure than mere password authentication and can now be set up for almost anything.
Free network unlocking for mobiles upon the expiry of the loyalty period or the payment of the device
As of 24 October, mobile service providers must carry out the network unlocking of devices free of charge which were sold at a discounted price with fixed term contracts—i.e. loyalty periods—and which have expired subscriber agreements.
Fake antivirus at premium rates, messages promising prizes
Premium-rate fraud essentially means imposing costs on unwary subscribers without their intention.
The latest NMHH publication: Tips and advice for everyday digital life
The Authority prepared a new publication for consumers of digital content, available online as well, which lists the cases in which one can contact the NMHH.
Reconciliation was performed for 68 percent of prepaid SIM cards
For those who missed the deadline, all three operators offer the option to recover their phone numbers and balances by concluding new contracts.