Look around before you subscribe or switch to another tariff package

Last updated: 1 July 2018

Consumers are somewhat at a loss when trying to find the plan from among a plethora of options of telephone operators that best suits their needs, whether it offers lower per minute rates on calls or larger data traffic. The National Media and Infocommunications Authority (NMHH) is now introducing the average monthly cost indicator (AMCI) to help customers find their way through the various landline and mobile tariffs and operators.

With the development of telecommunications service, today’s fast-paced digital world is characterised by an increasing number of products and services flooding the market. The cost elements and conditions of the mobile and landline phone tariff packages offered by various operators are very different. Consequently, selecting the right subscription is no small task for consumers. Nor is it easy to estimate, based on the general terms and conditions (GTC) and the information displayed on the operators’ websites, the monthly cost of using a specific tariff package. By developing the average monthly cost indicator (AMCI), NMHH helps customers answer the question “How much would this service cost to an average consumer on a monthly basis?”

Based on the tariffs and GTCs published on operator websites, AMCI’s single figure indicates the monthly cost of using a specific mobile of landline telephone tariff package for an average user. The average phone use structure generated on the basis of the traffic data provided by phone operators is a good basis for general information. However, customers normally do not use their phones as this calculated average.

The voice call structure of an average Hungarian consumer (see table below) indicates the number of calls made to the specific directions (own network, landline, mobile, international) and the time of day (peak or off-peak period) and the length of the calls (in minutes).

  • The average landline phone user makes 32 calls per month, talks for a total of 2 hours and 39 minutes and the average length of a call is 5 minutes.
  • The average prepaid mobile phone user makes 19 calls per month, talks for a total of 32 minutes, sends 5 text messages and the average length of a call is 1.7 minutes.
  • The average postpaid mobile phone user makes 71 calls per month, talks for a total of 2 hours and 47 minutes, sends 17 text messages and the average length of a call is 2.3 minutes.

When calculating AMER, NMHH took into account the discounts published by operators (airtime credit included in the monthly fee, monthly discount for the duration of the loyalty period, options, bundle offers.

The page comparing telephone costs (“Telefonköltségek összehasonlítása”) is divided into three sections available from the links below:

  • Landline phone (Vezetékes telefon)
  • Mobile – postpaid (Mobil – előfizetéses)
  • Mobile – prepaid (Mobil – feltöltőkártyás)


NMHH will periodically update the AMCI figures for all operators.

The Authority publishes these cost indicators in graph and table format as well. The table includes all subscription types available while the infographs indicate the monthly cost without discounts and the lowest monthly cost with maximum discounts.

Those who use their phones with the parameters indicated above (types of calls, total duration of calls, text messages sent, etc.) can expect their monthly cost match the AMCI rate. Those who use their phone more or less than the average will pay more or less, except for those with flat-rate tariff packages or plans including airtime credit. However, operators may offer periodic discounts in addition to those published in their GTCs and on the websites, which may reduce monthly costs as they offer lots of tariff packages and discounts to accommodate the various needs of their customers. Service bundles may be especially favourable with additional discounts.

The average monthly cost indicator is only for information purposes and is calculated based on average call patters and the key parameters of the tariff packages marketed by operators. Make sure you check with the operators before ordering your telephone service.

If you need a new postpaid tariff package or would like to switch between two plans, please visit tantusz.nmhh.hu for more information on landline and mobile phone tariffs and an overview of bundled package offerings of operators.

Average structure of voice calls in Hungary

Landline telephone traffic

Calling direction

Call volume (minutes)

Peak period volume (minutes)

Local, within the network

67

31

Local, outside the network

23

10

Long-distance, within the network

25

11

Long-distance, outside the network

18

7

Mobile network

25

12

International

1

 

Total

159

 

 

Prepaid mobile phone traffic

Calling direction

Call volume (minutes)

Peak period volume (minutes)

Within own network

23

11

To other mobile network

7

5

Landline network

2

1

Total

32

 

 

Postpaid mobile phone traffic

Calling direction

Call volume (minutes)

Peak period volume (minutes)

Within own network

111

68

To other mobile network

46

35

Landline network

7

6

International

1

 

Roaming

2

 

Total

167